Thank you for your interest in this Privacy Policy! At ReduX, we take the protection of your Personal Data very seriously.
Responsible for data processing
Responsible for data processing in accordance with the DPA and GDPR is:
In the course of our business and website operations, we process data. This also includes disclosure by transmission to third parties and, where applicable, to so-called third countries outside the European Union and Switzerland. Where we transfer data outside the EU or Switzerland, we have described it below.
Furter, and in regard to the transfer of data into the USA, there is no adequacy decision of the EU Commission for transfers to the USA. However, where we use third party providers in the USA, we have made sure that an adequate level of data protection is guaranteed and that the relevant agreements are entered into.
In accordance with the DPA and the GDPR, the following legal basis, unless specifically described below apply to the processing of your personal data:
In accordance with the DPA and the GDPR, the following legal basis, unless specifically described below apply to the processing of your personal data:
These rights are standardized in both the DPA and GDPR. This includes:
Please contact us at any time with questions and suggestions regarding data protection and to enforce your rights as a data subject.
When you access our website, some data is collected and processed by us or on our behalf by our selected third-party providers.
The legal basis for data processing is our overriding legitimate interest in the ongoing provision and security of our website. The log file is deleted after seven days, unless it is needed to prove or clarify specific legal violations that have become known within the retention period.
To provide our website, we use the services of Hostpoint AG who process the above-mentioned data and all data to be processed in connection with our website on our behalf. The legal basis for data processing is our legitimate interest in providing our website.
We use so-called cookies on our website. Cookies are small text files that are stored on your respective device (PC, smartphone, tablet, etc.) and saved by your browser. For further information please refer to our Cookie Policy. The legal basis for the use of cookies is your consent as well as our legitimate interest.
When you contact us through our website or use our services, some data is collected and processed by us or on our behalf by our selected third-party providers.
If you contact us, we process the following data from you for the purpose of processing and handling your request: first name, last name, e-mail address, and, if applicable, other information if you have provided it, and your message. The legal basis for the data processing is our obligation to fulfill the contract and/or to fulfill our pre-contractual obligations and/or our legitimate interest in processing your request.
If you create a user account, you consent to the storage of your account and log-in data (email, username, password). This allows us to identify you as a user and gives you the opportunity to manage your account, use our services and manage your subscription. Your data will be processed on the basis of your consent.
For optimal customer support, we use first name, last name, e-mail address, and the data related to your contract with us. Your data may be stored on our website and or our customer relationship management system (“CRM system”). This data processing is based on our legitimate interest in providing our customer service.
We process your first name, last name, e-mail address, and the data related to your contract with us data to handle the contractual relationship between you and us. The legal basis for the data processing is the fulfillment of our contractual obligations and, in individual cases, the fulfillment of our legal obligations.
We process the data of our clients and registered users, and any test users in order to be able to provide our contractual services as well as to ensure the security of our services and to be able to develop it further. The required information is identified as such in the context of the order, purchase order or comparable contract conclusion and includes the information required for the provision of services and billing as well as contact information.
Sofern nicht anders angegeben, sind die Zwecke der Verarbeitung Vertragserfüllung und Service, Kontaktanfragen und Kommunikation, Büro- und Organisationsabläufe, Verwaltung und Beantwortung von Anfragen, Bewertung von Besuchsaktionen, interessenbasiertes und verhaltensorientiertes Marketing sowie Profiling.
The legal basis for the data processing is the fulfillment of our contractual obligations and, in individual cases, the fulfillment of our legal obligations as well as your Consent.
We will not sell your personal data to third parties, and we will only share this data with third parties if it is necessary for the performance of our contract with you, for analysis and marketing purposes, or to comply with legal obligations. Your personal data will only be passed on to third parties:
As mentioned above, once we engage third-party companies to process your personal data on our behalf, we will enter into a data processing agreement to ensure the same level of protection and confidentiality of your personal data.
We will not retain your personal data for longer than is strictly necessary for the purposes for which your personal data is collected. We will only keep your personal data longer if we are required to do so by law. We retain personal data that we use for reporting, analysis and abuse prevention purposes and statutory archiving obligations for up to 10 years after you place your order. We cannot remove your personal data from backups. However, if we make a recovery from a backup, we will promptly delete your personal data.
We protect your data using state of the art technical, and physical safeguards and operate a firm system of policies, confidentiality agreements, digital safeguards, and procedures to ensure the highest level of administrative protection.
In more detail to access our database the user must be authorised, is challenged through a two-way authentication system and use encryption. Also, the removal of Personal Data from our location is forbidden and made by using a complex encryption system very difficult. We use cutting edge antivirus and anti-malware software and up-to-date firewall protection. Moreover, authorised personnel must have a legitimate need to know interest such as being your point of contact or service your user account.
The data we collect from you may be stored, with appropriate technical and organizational security measures applied to it, on our servers. In all cases, we follow generally high data protection standards and advanced security measures to protect the personal data submitted to us, both during transmission and once we receive it.
In order to run our business economically, to identify market trends, customer and user wishes, we analyze the data available to us on business transactions, contracts, enquiries, etc. In doing so, we process inventory data, communication data, contract data, payment data, usage data, metadata whereby the persons concerned include customers, interested parties, business partners, visitors, and users of the online offer. The analyses are carried out for the purposes of business management evaluations, marketing, and market research.
In doing so, we may take into account the profiles of registered users with details, for example, of their purchasing transactions. The analyses serve us to increase user-friendliness, to optimize our offer and business efficiency and are not disclosed externally, unless they are anonymous analyses with summarized values.
If these analyses or profiles are personal, they will be deleted or made anonymous upon termination by the user, otherwise after 2 years from conclusion of the contract. In all other respects, the macroeconomic analyses and general trend determinations are prepared anonymously wherever possible.
Based on both, your consent when you first visit our website and our legitimate interest, we use the following tools for analytics and marketing services. For further details, please also refer to our cookie policy.
We use Google Analytics from Google Inc to evaluate your use of our website, to compile reports on the activities and to provide other services related to the use of our website in order to improve the user experience. When Google Analytics is used, interactions of website visitors are primarily recorded and systematically evaluated with the help of cookies. The following data is processed through the use of Google Analytics:
After clicking on a Facebook ad or visiting our website, a cookie is stored on your device using the pixel on our website. The cookie processes data about whether you arrived at our website via a Facebook ad and allows us to analyze the user’s behavior. This allows us to track the success rate of our Facebook advertising campaigns. In addition, the pixel processes data about the fact that you have visited our website and allows to customize the ads played on Facebook to your interests..
Via the Facebook pixel cookie, a direct connection to Facebook’s servers is established when you visit our website. The information generated by the cookie about your use of our website (including your IP address) is transmitted to Facebook in the USA.
The data collected is anonymous for us and does not allow us to draw any conclusions about the user. If you are registered with Facebook, Facebook can assign the collected information to your account. Even if you do not have a Facebook account or are not logged in when you visit our website, it is possible for Facebook to process and store your IP address and other identification data.
As a further tracking technology, we have integrated Google Remarketing services on our website. Google Remarketing is a function of Google Ads that enables a company to display advertisements to Internet users who have previously visited the company’s website. The integration of Google Remarketing thus allows a company to create user-related advertising and consequently to display interest-relevant advertisements to the Internet user.
The purpose of Google Remarketing is to display interest-relevant advertising. Google Remarketing enables us to display advertisements via the Google advertising network or to have them displayed on other Internet pages that are tailored to the individual needs and interests of Internet users.
Insofar as you have also given us your separate consent to process your data for consulting, marketing and advertising purposes, we are entitled to contact you for these purposes via the communication channels you have given your consent to.
You may give us your consent in a number of ways including by selecting a box on a form where we seek your permission to send you marketing information, or sometimes your consent is implied from your interactions or contractual relationship with us. Where your consent is implied, it is on the basis that you would have a reasonable expectation of receiving a marketing communication based on your interactions or contractual relationship with us.
Direct Marketing generally takes the form of e-mail but may also include other less traditional or emerging channels. These forms of contact will be managed by us, or by our contracted service providers. Every directly addressed marketing sent or made by us or on our behalf will include a means by which you may unsubscribe (or opt out).
Our website also contains – clearly recognizable – links to the websites of other companies. Insofar as there are links to websites of other providers, we have no influence on their contents. Therefore, no guarantee or liability can be assumed for these contents. The respective provider or operator of the pages is always responsible for the content of these pages.
The linked pages were checked for possible legal violations and recognizable infringements at the time of linking. Illegal contents were not recognizable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete indications of a legal violation. Such links will be removed immediately if infringements of the law become known.
Our services are aimed at people aged 18 and over. We will not knowingly collect, use or disclose personal data from minors under the age of 18 without first obtaining consent from a legal guardian through direct offline contact.
Databases or data sets that include Personal data may be breached inadvertently or through wrongful intrusion. Upon becoming aware of a data breach, we will notify all affected individuals whose Personal data may have been compromised, and the notice will be accompanied by a description of action being taken to reconcile any damage as a result of the data breach. Notices will be provided as expeditiously as possible after which the breach was discovered.
We reserve the right to adapt the privacy policy with effect for the future, in particular in the event of further development of the website, the use of new technologies or changes to the legal basis or the relevant case law.
If you have any questions or comments about our Privacy Policy or wish to exercise your rights under applicable laws, please contact us using the following contact details:
last updated on Friday, 21th November 2022
